Business Scenario:

Fastag users whose accounts were in negative balance would desert the account without paying the negative amount and claim a new account. This is leading to a lot of loss financially. There was no centralized tracking for the fastag accounts and the bills incurred against each

Solution:

A solution is implemented to gather the data across all banks on a scheduled basis bearing the end-user details to pull in and settle any negative amounts

Results:

Lead to successful prevention of overusing accounts by single individuals and negative amounts being handled by re-adding the amount in current active account